Home-Based Product Management Support (E-commerce)

May 28, 2025

The DCX Client Services - Home Based Program Account Management Support will work as a full-time employee for a growing business based in the United States. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for closely following the instructions and processes outlined by our client.

The daily tasks will vary so it will be necessary to be very flexible in this position. Other necessary characteristics of the job include having a strong attention to detail, ability to work well with co-workers, and a desire to learn new work skills.

Ideal Candidates will be

Resourceful and skilled at problem-solving/resolution
Highly organized and detail oriented
Good communicator – answers emails and team’s comments and questions promptly.
Ability to multi-task and work in a fast-paced environment under tight deadlines
Ability to think analytically, apply sound judgment, and solve problems

Role Details

Industry: Promotions
Work Shift: 8:00 AM - 5:00 PM CST (USA)
Workdays: Monday through Friday (USA)
Written and spoken English skill: Very Proficient
Salary Range: 27,500- 30,000

Job Responsibilities

Responsible for product addition in multiple platforms (i.e., Images, Description, Pricing, and other required product information).
Responsible for product data updates in multiple platforms quarterly.
Responsible for Contacting vendors for updated pricing.
Responsible for verifying changes per program.
Responsible for updating information on active URL.
Responsible for preparing and uploading product sheets with appropriate and complete information.
Responsible for preparing orders with accurate information for the order entry team to enter.
Responsible for generating and parsing data on order reports based on short term project needs.
Responsible for generating monthly reports for specialty programs.
Ensure to provide backup to other support members.
Ad hoc duties as assigned

Additional Job Requirements

Education: College degree in Marketing, Communications, and Business Administration or any related field.
Experience: 1-3 years of Project Management or any related roles.
Experienced and comfortable managing large data sets and creating and maintaining complex spreadsheets.

Programs that will be used

Proficiency in most Microsoft Office Applications, specifically Word, and Outlook.
Various communication applications.
Ability to learn company-specific systems.

About DCX

DCX is a leading BPO that supports growth minded small and medium sized businesses in the United States. If you're interested in working with some of the fastest growing companies in the USA, we're excited to have you apply!

To our customers, we promise that we will help them focus on their most important goals by providing superior back-office services. We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers.

To our team members, we promise to be a company that is, first and foremost, dedicated to our employees. We aim to be a compassionate organization that looks after everyone's well-being through generous salaries, empathetic management, and growth-oriented training. We are always looking to offer perks in addition to pay, including work-from-home opportunities, travel allowances, meals, and more.

We look forward to receiving your application and getting to know you better!

Job Types: Full-time, Permanent

Pay: Php27,500.00 - Php30,000.00 per month

Benefits:

Company Christmas gift
Company events
Health insurance
Life insurance
Opportunities for promotion
Promotion to permanent employee
Work from home

Schedule:

8 hour shift
Monday to Friday
Night shift

Supplemental Pay:

13th month salary

Experience:

E-commerce Order Management: 3 years (Required)
Product Pricing: 3 years (Required)

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