Policy Enforcement Manager, YouTube Partner Program
Summary
The Policy Enforcement Manager at YouTube's Trust & Safety team will implement and enforce YouTube Partner Program (YPP) policies. This involves cross-functional collaboration with teams like Scaled Abuse, Ads Policy, Product, and Policy Development to create and operationalize scalable, clearly communicated policies minimizing brand risk. The role requires addressing challenges across policy areas (hate speech, misinformation, adult content), developing consistent processes, and reviewing graphic content to ensure compliance with Community Guidelines. Responsibilities include managing policy escalations, creating new enforcement guidelines, training reviewers, working with engineering on tooling improvements, developing new YPP policies, and scaling operations while maintaining quality. The ideal candidate possesses strong analytical, problem-solving, and communication skills, along with experience in data analytics, Trust & Safety, or related fields.
Must Have
- Bachelor's degree or equivalent experience
- 2+ years experience in relevant field
- Experience in cross-functional projects
- SQL experience
- Excellent communication & problem-solving skills
- Policy enforcement & guideline development
- Content review & compliance expertise
Good To Have
- Experience with large-scale data analysis
- Experience working with vendors/contractors
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or related fields.
Preferred qualifications:
- Experience in driving cross-functional projects.
- Experience with SQL.
- Ability to thrive in ambiguity.
- Excellent communication skills.
- Excellent technical and problem solving skills.
About the job
Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.In this role, you will help implement and enforce YouTube Partner Program (YPP) policies across channels as part of YouTube’s Trust and Safety team. You’ll work cross-functionally with teams including Scaled Abuse, Ads Policy, Product, and Policy Development to create and operationalize policies that minimize brand risk, are scalable, and are clearly communicated to creators. You will be tasked with addressing the unique challenges of various policy areas (e.g., hate, misinformation, adult content) while developing consistent and resilient processes and guidelines. Additionally, you will review graphic, controversial, and offensive video content to ensure compliance with YouTube’s Community Guidelines.At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.
Responsibilities
- Demonstrate a deep understanding of how YouTube Partner Program (YPP) policies influence users, platform changes, and new product launches. You will be responsible for ensuring that daily content reviews align with YPP policies across various workflows, which may involve reviewing graphic, controversial, and occasionally offensive content.
- Manage policy enforcement escalations and develop new enforcement guidelines for YPP, delivering training to reviewers and providing expert enforcement advice on grey policy areas.
- Work with Engineering and Product teams to support tooling improvements (e.g., building detection and enforcement tooling) across YPP workflows..
- Develop new YPP policies, update enforcement guidelines, and collaborate with the team to scale temporary, vendor, or contractor operations while maintaining quality.
- Manage escalations while ensuring quality enforcement and clear communication with cross-functional stakeholders.
